Put new user documentation in place

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+<page xmlns="http://projectmallard.org/1.0/" xmlns:its="http://www.w3.org/2005/11/its"
+      type="topic" id="mail-not-sent">
+
+  <info>
+    <desc>Possible reasons why emails are not sent.</desc>
+    
+    <link type="guide" xref="index#common-mail-problems" />
+
+    <revision pkgversion="2.28.3" version="0.1" date="2010-10-16" status="review"/>
+    <credit type="author">
+      <name>April Gonzales</name>
+      <email>loonycookie@gmail.com</email>
+    </credit>
+    <license>
+      <p>Creative Commons Share Alike 3.0</p>
+    </license>
+
+</info>
+
+<title>Mail is not sent</title>
+
+<p>There can be several reasons why emails are not sent:</p>
+
+<list>
+<item><p>Invalid email address. Check if all the addresses listed as mail recipients are correct. If the message contains a wrong or invalid email address, the message will not be sent.</p></item>
+<item><p>Incorrect SMTP settings. Verify if the settings used for outgoing messages is correct. Using the incorrect server address or authentication method may prevent emails from being sent</p></item>
+<item><p>Offline status. Evolution may be offline. Check on the <gui style="button">Send and Receive</gui> button; if it is greyed out, then you are offline. To go online, go to <guiseq><gui>File</gui><gui>Work online</gui></guiseq>. You should now be able to use the <gui style="button">Send and Receive</gui> button.</p></item>
+</list>
+
+
+</page>
+
+ 
+
+