Ettore
Perazzoli
Duncan
Mak
Evolution Frequently Asked questions
This is a FAQ list and yadda yadda.
Getting and compiling
Where can I get the latest Evolution release?
There are two main ways to install the latest Evolution
release:
If you have Ximian GNOME installed, you can start Red
Carpet, Ximian's software updating system, and subscribe
to the Evolution channel. This will let you install a
binary for the latest release, and will also warn you
when a new version has been made available.
If you want to compile from source, you can download the
latest official Evolution tarball from:
ftp://ftp.gnome.org/pub/GNOME/unstable/sources/evolution
Are binary snapshots available?
Yes, if you have Ximian GNOME installed. Just run Red
Carpet and subscribe to the Evolution Snapshot channel.
The snapshot builds are logged at http://primates.ximian.com/~snapshot.
Why isn't a new snapshot available today?
Sometimes the build might fail because of problems with the
source on CVS. In this case, just wait for next day's
snapshot.
How do I get Evolution from CVS?
If you already have GNOME
CVS access, simply checkout the following modules:
evolution, gtkhtml, gal.
If you don't have a CVS account, you could use anoncvs
instead. Bear in mind that anoncvs is only synchronized once a
day, and code received from anoncvs may not be latest version
available.
Before using the anoncvs server, you have to log into it.
This only needs to be done once.
cvs -z3 -d :pserver:anonymous@anoncvs.gnome.org:/cvs/gnome login
Then you can retrieve the modules needed to compile Evolution
using the following command:
cvs -z3 -d :pserver:anonymous@anoncvs.gnome.org:/cvs/gnome co evolution gtkhtml gal
How should I compile Evolution avoiding conflicts with my
existing GNOME installation?
The best way is to install Evolution into a separate prefix.
In order to specify a non-default installation prefix, you can
pass the --prefix option to
configure or autogen.sh. For
example:
cd /cvs/evolution
./autogen.sh --prefix=/opt/gnome
If you install Evolution and the Evolution libraries in a
non-standard prefix, make sure you set the appropriate
environment variables in your shell's startup script:
export PATH=/opt/gnome:$PATH
export GNOME_PATH=/opt/gnome:/usr
You may also need to add $prefix/lib
(e.g. /opt/gnome/lib) to your
/etc/ld.so.conf.
I get make: *** No rule to make target
`all-no-@BUILD_INCLUDED_LIBINTL@'
You probably have gettext 0.10.36 or
later installed. Try downgrading to 0.10.35; unfortunately,
0.10.36 introduced some incompatibilities with the current
xml-i18n-tools.
Troubleshooting
I get Cannot initialize the Evolution
shell.
Check that:
oafd is listen in your PATH
environment variable.
GNOME_Evolution_Shell.oaf and
the other
GNOME_Evolution_*.oaf files are
readable and installed in
$prefix/share/oaf, where
$prefix is one of the prefixes
listed in GNOME_PATH or
OAF_INFO_PATH. (These variables are
supposed to contain $PATH-like colon-separated lists of
paths. If the installation prefix for Evolution is
different from that). Run `oaf-slay' once before running
`evolution' again if you change $GNOME_PATH or
$OAF_INFO_PATH.
evolution,
evolution-mail and the other
evolution-* executables are in your
$PATH.
I get Cannot open composer window.
This actually means that Evolution cannot activate the HTML
editor component from GtkHTML. The comments in the previous
answer still apply; also make sure that
gnome-gtkhtml-editor is in your
PATH.
I updated my Evolution, but my addressbook contacts are no
longer there, what should I do?
Evolution uses the libdb library to
handle the addressbook database. Two versions of
libdb can be used with Evolution: version
1.88 and version 2.
Unfortunately, an Evolution executable that is linked against
a certain version of libdb will only be
able to read addressbook files written by another Evolution
executable that is linked with the same version of the
library. If your addressbook is not readable by Evolution
anymore, it probably means that you used to have Evolution
linked with a certain version of libdb,
but now it gets linked to a different version.
Because of the way libdb is designed, it
is not easy for Evolution to automatically do the conversion
between the two formats. But, if your Evolution used to be
linked against version 1.85 and now is linked to version 2,
there is a very simple way to convert the database and recover
your data.
First of all, check the format of the database using the
file command:
file ~/evolution/local/Contacts/addressbook.db
You want version 1.85 there. If version is 2, then your
current Evolution is probably linked against version 1.85
and you cannot convert the database to the old format.
Quit Evolution.
Make a copy of the addressbook database for backup
purposes.
cd ~/evolution/local/Contacts
cp addressbook.db addressbook.db.backup
Convert the contacts to the new format using
db_dump185 and
db_load:
db_dump185 ~/evolution/local/Contacts/addressbook.db.backup | db_load ~/evolution/local/Contacts/addressbook.db
Restart Evolution.
Evolution crashes reporting that it couldn't allocate N
billion bytes; how do I fix this?
This usually happens when a component tries talking a
certain version of a CORBA interface to another component
that supports a different version. For example, this can
happen when you recompile and install a single component
without recompiling/installing the rest of Evolution.
So, if this occurs to you, make sure all the components are
compiled and installed at the same time. This also applies
to GtkHTML upgrades; after upgrading and installing a newer
GtkHTML, always re-compile and re-install Evolution against
it.
What is killev and why do I need to use it?
Evolution is actually made up of several components that run
as separate processes. Evolution's shell is not very good
at cleaning up stale processes, so it is possible that
sometimes already-running components cause unexpected and/or
broken behavior.
It's always a good idea to run killev
after a crash in Evolution, especially if the Evolution
shell itself crashed. (If a component crashes instead, you
should try to exit the shell cleanly first, so you give a
chance to the other components to clean things up properly.)
What is oaf-slay and why do I need to use it?
oaf-slay is an utility which comes with
OAF, the Object Activation Framework that is used in the
GNOME Desktop to activate components. It will kill the
object activation daemon (oafd) as well
as all the active components on the system.
Normally, you shouldn't need t run
oaf-slay, unless oafd
gets stuck or confused. For example, it might help in case
Evolution cannot activate components.
Notice that oaf-slay will also confuse
Nautilus; a nautilus-cleanup.sh -x should
be enough to restart it properly, though.
Debugging
Where should I report bugs for Evolution?
You should report bugs about Evolution into the Ximian bug
reporting system (Bugzilla), located at http://bugzilla.ximian.com.
Please use the query function to check if a bug has been
submitted already before submitting it.
Can I just use Bug-Buddy?
No. The Ximian bug tracker doesn't have an email-based
interface (yet), so Bug Buddy cannot talk to it. This will
be fixed eventually.
What is a stack trace (backtrace) and how do I get one?
A stack trace is a list of the chain of function calls that
lead to some point in the program. Typically, you want to
get a stack trace when Evolution crashes or hangs and you
want to try to figure out where in the code that happened
and why. For this reason, stack traces are extremely useful
for the Evolution developers, so it's important that you
learn how to get them, and always include them in crash
reports.
First of all, in order to get a stack trace, your executable
(and possibly the libraries) must be compiled with debugging
symbols. Debugging symbols are created by default if you
compile from CVS, and are included in the; but if you decide
to compile by yourself with some custom CFLAGS value, make
sure -g is included in them.
Finally, you must run the component that crashes into
gdb before starting Evolution. Make sure
all the components are dead (exit Evolution and
killev), then run the following command:
gdb name-of-component
Then, at the gdb prompt, type r (for
"run") and wait a few seconds to make sure the component has
registered with the name service. Then start Evolution
normally from a different terminal.
Then get Evolution to crash or to hang normally, and go back
to the terminal where you ran gdb. If
the component crashed, you should have a prompt there; otherwise, just hit
Control
C
.
At the prompt, type:
info threads
This will give you a list of the current running threads,
e.g.
(gdb) info threads
8 Thread 6151 (LWP 14908) 0x409778fe in sigsuspend () from /lib/libc.so.6
7 Thread 5126 (LWP 14907) 0x409778fe in sigsuspend () from /lib/libc.so.6
6 Thread 4101 (LWP 1007) 0x409778fe in sigsuspend () from /lib/libc.so.6
5 Thread 3076 (LWP 1006) 0x409778fe in sigsuspend () from /lib/libc.so.6
4 Thread 2051 (LWP 1005) 0x409778fe in sigsuspend () from /lib/libc.so.6
3 Thread 1026 (LWP 1004) 0x409778fe in sigsuspend () from /lib/libc.so.6
2 Thread 2049 (LWP 1003) 0x40a10d90 in poll () from /lib/libc.so.6
1 Thread 1024 (LWP 995) 0x40a10d90 in poll () from /lib/libc.so.6
(Notice that, normally, only
evolution-mail will have more than one
thread.)
Now, for each of the thread listed, type the following
commands:
thread N
bt
Where `N' is the thread number. (In this example, you would
have to do it with N as 1, 2, 3... 8.) Then cut and paste
all the output into some text file, and quit
gdb by typing
quit.
You can also get a stack trace from a running component or a
component that has just crashed. Just start
gdb normally and, instead of using the
r command, use
attach to attach to the running
process:
attach PID
Where PID is the PID of the
component. Notice that this also works if you attach right
after a crash dialog appears, before hitting "OK" or "Submit
bug report".
Features
How can I remove a folder?
Currently there is no command in Evolution to remove a
folder, so you have to remove it by hand.
All the folders are stored in
~/evolution/local. Each folder is a
directory containing the data files, as well as a
subfolders directory that contains all
its subfolders. So for example if you have a subfolder of
the Inbox called
Foo, you can run the following command
to get rid of it (and all it subfolders):
rm -rf ~/evolution/local/Inbox/subfolders/Foo
You should do this after exiting Evolution.
Why doesn't drag and drop between folders seem to work?
The implementation isn't finished, although it's planned to
be finished soon.
In the meantime, you can copy the folders' contents by hand
from the shell (please do this after quitting Evolution).
For example:
cp -r ~/evolution/local/Inbox/subfolders/Foo ~/evolution/local/Inbox/subfolders/Bar
Likewise, you can use mv to rename or
move folders.
Can I read mail from a mailbox file created by some other
application (e.g. Mutt) without importing mail from it?
No, but it's a planned feature.
Can Evolution sync to my Palm OS (tm) device?
Yes. Evolution needs to be compiled with Palm syncing
support for this to work though. Please refer to the
README file for additional information
on the requirements.
What is the difference between a virtual folder (vfolder)
and a regular folder?
FIXME: Put a description that doesn't suck here.
Can Evolution spell-check the messages while I compose them?
Yes. The Evolution composer is able to highlight
mis-spelled word on the fly as you type them, and also give
you suggestions for possible corrections. In order for this
to work you need the gnome-spell
component which is not shipped with Ximian GNOME yet.
If you are brave enough, you can check out module
gnome-spell from the GNOME CVS and
compile it yourself. Check out its README file for a list
of gnome-spell's requirements for
compilation.
Note that you don't need to recompile Evolution after
installing gnome-spell; it will be
picked up automatically.
I cannot see the images that are contained in some HTML mail
message I am getting. Why?
Evolution currently doesn't support this, but it's a planned
feature.
Can I change the font that Evolution uses for compose and
displaying mail messages?
You have to change the GtkHTML settings for that: in the
GNOME Control Center, go to the "HTML Viewer" configuration
page, which is under the "Document Handlers" category.