From b77802eb8a19ab035fe00b60bf3a025eaa67e3e0 Mon Sep 17 00:00:00 2001
From: Andre Klapper <a9016009@gmx.de>
Date: Thu, 4 Aug 2011 15:38:54 +0200
Subject: Put new user documentation in place

---
 help/C/mail-cannot-see.page | 45 +++++++++++++++++++++++++++++++++++++++++++++
 1 file changed, 45 insertions(+)
 create mode 100644 help/C/mail-cannot-see.page

(limited to 'help/C/mail-cannot-see.page')

diff --git a/help/C/mail-cannot-see.page b/help/C/mail-cannot-see.page
new file mode 100644
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+<page xmlns="http://projectmallard.org/1.0/" xmlns:its="http://www.w3.org/2005/11/its"
+      type="topic" id="mail-cannot-see">
+
+  <info>
+    <desc>If you received or sent an email, but you cannot find it anywhere.</desc>
+    
+    <link type="guide" xref="index#common-mail-problems" />
+
+    <revision pkgversion="2.28.3" version="0.1" date="2010-10-09" status="candidate"/>
+    <credit type="author">
+      <name>Phil Bull</name>
+      <email>philbull@gmail.com</email>
+    </credit>
+    <license>
+      <p>Creative Commons Share Alike 3.0</p>
+    </license>    
+
+  </info>
+
+<title>I cannot see some emails, where are they?</title>
+
+<list>
+ <item>
+  <p>Check whether you are using filters on incoming (or outgoing) messages. These could be automatically moving your messages to another destination.</p>
+ </item>
+ <item>
+  <p>Check your search view in the search bar right above the message list. Perhaps the <gui>Show</gui> dropdown list is set to a filter like <gui>Read Messages</gui>, or the text input filed contains some value. Click the broom icon to clear the search field.</p>
+ </item>
+ <item>
+  <p>If you cannot see any emails at all in a folder, check that you have not maximized the message preview (so the message list pane is hidden). To do this, click <guiseq><gui>View</gui><gui>Preview</gui><gui>Show Message Preview</gui></guiseq>.</p>
+ </item>
+ <item>
+  <p>Look in the <gui>Junk</gui> folder. Messages that are marked as Junk disappear from the original folder and are moved to the Junk folder.
+  </p>
+ </item>
+ <!-- Does the following option still exist? -->
+ <item>
+  <p>Click <guiseq><gui>Edit</gui><gui>Show Hidden Messages</gui></guiseq> to make sure all messages are visible.</p>
+ </item>
+ <item>
+  <p>Check your default folder under <guiseq><gui>Edit</gui><gui>Preferences</gui><gui>Email Accounts</gui><gui>Edit</gui><gui>Defaults</gui></guiseq>. Perhaps it is set to some other folder then the folder you thought of.</p>
+ </item>
+</list>
+
+</page>
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